Welcome to Batchelor Coop Whatever your needs, we are here to help.

The Covid-19 virus is like nothing else we have ever experienced. We anticipate significant changes to the way that we live and work for sometime.

At Batchelor Coop, the health and wellbeing of our clients, our staff and their families are our top priority and we want to reassure you of the diligence of our approach.

We are closely monitoring the daily changing Government guidelines and following their instructions accordingly. Whilst there are no reported cases of the virus amongst our staff at present, our aim is to avoid contagion in the office to avoid a shut down of services. Apart from adopting best practices on cleanliness and sanitising we are implementing the following measures:

1. If any of our staff become ill they will self isolate at home for 7 days. We are committed to support them during their absence from the office
2. We are making provision that when appropriate, staff can work from home
3. We will cease to hold client meetings in our office or at clients’ premises. Where required we will hold either teleconference or Skype calls.
4. In the office we are reducing the density of desks and using separate offices where possible, so there is greater distance between staff
5. We are creating a “drop off” zone within the office where clients can leave records or collect returns from us.
6. During these uncertain times we may need to prioritise work so that there is as little disruption as possible to time critical services like client payroll processing. Please bear with us if you experience any unusual delays on less urgent work.

This is not an easy time for anyone at the moment, it is a dynamic situation and will continue to evolve. For now it is very much business as usual as we strive to provide you with the service that you are used to. Please do continue to let us have any accounting records as promptly as possible as this will best help us to allocate work to the staffing resources available at any time.

Finally we sincerely hope that you and your family remain safe and well, which at the end of the day is the most important thing.